Xbox controller won’t connect: How to fix sync issues on Xbox and PC

Controller, controller, where for art thou controller?

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Even the best Xbox controllers may become desynchronized at times, for a number of reasons. Whether an unruly update knocked your controller offline, or you reset your Xbox to start afresh, there are a number of ways you can fix up and resync your controller to get back into your game.

Here are some steps you can run through to try to sort it out.

Resync your Xbox controller wirelessly

Resync your Xbox controller wirelessly

The first thing you should try is to re-pair yourXbox controllerto your Xbox console. These steps work across any modern Xbox console, from the Xbox 360 to theXbox Series Xor Series S.

Resync Xbox controller using a USB-C cable

Resync Xbox controller using a USB-C cable

If the wireless buttons didn’t work, alternatively, you can force pairing using a USB cable instead.

Additional troubleshooting tips

If none of the above methods worked, here are some other potential troubleshooting tips.

Contact Microsoft for repairs

If all else fails, you may need to contact Microsoft for a repair. If the controller works on other Xbox consoles, and you can’t sync other Xbox controllers to your Xbox, there may be an issue with the wireless receiver on your Xbox. If the controllerdoesn’twork on other Xbox consoles, or even via Bluetooth on your phone or PC, then it could be that there’s an issue with the wireless connection on the controller itself. Getting a repair from Microsoft is relatively simple, but depends on local laws and warranty status.

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Jez Corden is the Executive Editor at Windows Central, focusing primarily on all things Xbox and gaming. Jez is known for breaking exclusive news and analysis as relates to the Microsoft ecosystem while being powered by tea. Follow onTwitter (X)andThreads, and listen to hisXB2 Podcast, all about, you guessed it, Xbox!