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Windows 10 April Update install issues affect many users

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Published onMay 1, 2018

published onMay 1, 2018

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Installing the Windows 10 April Update has proven to be quite a difficult task for many users. You can now download andinstall the latest Windows 10 OS versionthrough Windows Update or directly fromMicrosoft’s upgrade page. However, the update process sometimes fails leaving users unable to test the latest OS features and improvements.

Windows 10 April Update install fails

Windows 10 April Update install fails

Many userscomplainedthe update process suddenly stopped and froze at 30% or 50%.

windows 10 april 2018 update hung at 50% on one of my machines. How should I proceed after restart? It is restoring the previous version of windows.

Other users got the following error message from the Update Assistant:

Windows could not load required file WinSetup.dll. The file may becorrupt. To install Windows, restart the installation. Error code: 0x5

It is worth mentioning that users who encountered this error messagesaidthat Cylance PROTECT was the culprit. This antimalware tool quarantined the dnsapi.dll within the C:$Windows.~BT. To fix this problem, you need to exempt dnsapi.dll and then the upgrade should go just fine.

Some users couldn’t even get past the download phase. For many,the download process stopped at 1%forcing them to hard reboot their computers.

Feature update to Windows 10, version 1803 is not updating. It’s stuck on 1%. Internet connection is also good.

As you can see, installing the Windows 10 April Update seems to be an impossible task for many users. If you’re experiencing the same issue, temporarily disable yourantivirus softwareand then download the update. Once you’ve installed the latest Windows 10 version, you can turn on your antivirus protection. If this quick workaround didn’t help, check out our detailed guide onhow to fix Windows 10 April Update install issues.

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More about the topics:Windows 10 April Update

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.