The Better Business Bureau wants to keep you safe from tech scams, with Microsoft’s help

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Published onDecember 12, 2017

published onDecember 12, 2017

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As the average internet user has evolved their search patterns and behaviors so too have the nefarious folks looking to take advantage those developing search trends.

Instead of lacing up fraudulent software upgrades with fiendish code, hackers are now looking to alternative methods to infiltrate the sanctity of the average internet browsing session by running elaborate tech support scams.

Fortunately, Microsoft and the Better Business Bureau (BBB) are teaming up to help give users a heads up on would be scams and help them avoid others in the future.

Microsoft’s Digital Crimes Unit (DCU) is a unique group of cybercrime-fighting investigators, analysts and lawyers committed to combating this type of fraud and protecting consumers from becoming victims. Our DCU team and experts across Microsoft use innovative technology to detect how scammers are operating and make referrals to law enforcement. We also work to raise awareness and educate consumers about tech support scams through partnerships with organizations, including the Better Business Bureau and AARP, among others.

Microsoft is providing several resources to browsers that include the FBI’s mostrecent Internet Crime Reportand aglobal survey conducted in 2016which should help to frame the rising threat of tech support scams.

VisitingMicrosoft’s On the Issues blogalso provides browsers with a few quick tips to avoid being tripped up by the next potential scam such as:

The above mentions are best practices when receiving unsolicited contact, via the phone or email, as for differentiating between legit support help and scams, Microsoft has a few other blog posts that should help to address those concernshere.

Kareem Anderson

Networking & Security Specialist

Kareem is a journalist from the bay area, now living in Florida. His passion for technology and content creation drives are unmatched, driving him to create well-researched articles and incredible YouTube videos.

He is always on the lookout for everything new about Microsoft, focusing on making easy-to-understand content and breaking down complex topics related to networking, Azure, cloud computing, and security.

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Kareem Anderson

Networking & Security Specialist

He is a journalist from the bay area, now living in Florida. He breaks down complex topics related to networking, Azure, cloud computing, and security

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The Better Business Bureau wants to keep you safe from tech scams, with Microsoft’s help