Some Samsung Galaxy S24 owners are having major issues with Android Auto

Seat, Skoda, and Volkswagen cars affected

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Having just established that aSamsung Galaxy S24display bugisn’t actually a bugafter all, we’ve got another S24 problem to report: some users are having trouble connecting their new phones to their cars viaAndroid Auto.

This comes viaSamMobile, and while we can’t find too many complaints on the web, a pageon the official Samsung UK websiteacknowledges that “some users” are experiencing difficulties getting their Galaxy S24 phones to work through Android Auto.

According toSamsung, cars manufactured by Seat, Skoda, and Volkswagen are the ones involved. It seems that the problem lies mainly with the software in these vehicles, so affected users will have to wait for an update from the relevant car maker.

The support page does say that these manufacturers “have confirmed that they are working on software updates” to fix the connection problem – so if this is something you’re dealing with, it might be worth contacting Seat, Skoda, or Volkswagen yourself to see what’s happening.

Potential fixes

We don’t get too much information on what’s behind these issues, but IP addresses and hotspots are mentioned in regards to Volkswagen vehicles. That’s essentially to do with the protocols that phone and car are using to communicate with each other, as devices might communicate over a local Wi-Fi network.

Samsung also has some suggestions for fixes you can try while you’re waiting for a software update to roll out: updating the software on your phone on your car might work, and you do of course need to have Android Auto enabled.

If you’re using a wired connection, switching to a different USB cable might help, Samsung says – specifically a “high-quality cable that can support data transfers”. You also need to make sure you’re using the latest version of Android Auto on your phone.

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Android Auto is a pretty essential part of the Android experience for drivers, as it opens up access to everything from step-by-step navigation to music playback, so let’s hope this particular issue gets resolved as quickly as possible.

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Dave is a freelance tech journalist who has been writing about gadgets, apps and the web for more than two decades. Based out of Stockport, England, on TechRadar you’ll find him covering news, features and reviews, particularly for phones, tablets and wearables. Working to ensure our breaking news coverage is the best in the business over weekends, David also has bylines at Gizmodo, T3, PopSci and a few other places besides, as well as being many years editing the likes of PC Explorer and The Hardware Handbook.

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