New Microsoft Teams Phone tech helps connect modern and legacy devices
A new gateway from Microsoft will help older phones connect to Microsoft Teams.
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What you need to know
Microsoft has a new service that allows organizations to use the core functionality of Teams Phone on legacy hardware. TheSIP Gatewaylets certain phones from Cisco, Poly, Yealink, and AudioCodes make calls, transfer calls, and utilize other functionality.
SIP, which is short for session initiation protocol, can be used to integrate email, web, live chat, and other capabilities with devices.
Through the SIP Gateway, older hardware from some of the biggest names in the phone industry can work with Microsoft Teams.
Microsoft MVP Roberto Ferazzi shared a photo of the feature in action.
No, it’s not a fake, it’s really a#Ciscophone configured with#MicrosoftTeamsThis is what SIP Gateway for Microsoft Teams does.Really interesting service that I had the opportunity to test in previewhttps://t.co/iYScmYCbZk#m365#o365#callingpic.twitter.com/nkRWW9EYpeNo, it’s not a fake, it’s really a#Ciscophone configured with#MicrosoftTeamsThis is what SIP Gateway for Microsoft Teams does.Really interesting service that I had the opportunity to test in previewhttps://t.co/iYScmYCbZk#m365#o365#callingpic.twitter.com/nkRWW9EYpe— Roberto Ferazzi (@robertoferazzi)December 7, 2021December 7, 2021
The following features are currently supported through the SIP Gateway:
There’s no additional cost to use the SIP Gateway if an organization has a license that includes Teams Phone. There are, however, some requirements, which are outlined by Microsoft:
Microsoft outlines the steps to enable and manage the SIP Gateway in aTech Community post.
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Microsoft is moving away from the 3PIP Gateway that allows Skype for Business phones to sign into Teams. While 3PIP will continue to work for this case past 2023, Microsoft explains that there aren’t any new investments planned for the 3PIP Gateway. Instead, phones that utilize 3PIP will eventually switch over to using the SIP Gateway.
Sean Endicott is a tech journalist at Windows Central, specializing in Windows, Microsoft software, AI, and PCs. He’s covered major launches, from Windows 10 and 11 to the rise of AI tools like ChatGPT. Sean’s journey began with the Lumia 740, leading to strong ties with app developers. Outside writing, he coaches American football, utilizing Microsoft services to manage his team. He studied broadcast journalism at Nottingham Trent University and is active on X @SeanEndicott_ and Threads @sean_endicott_.
