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Microsoft’s Surface lineup still has battery drain issues
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Published onAugust 29, 2019
published onAugust 29, 2019
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Microsoft’s Surfacelineup isn’t done with battery problems.
Surface Laptop 2 and Surface Pro 4 are plagued by battery drain issues
After some battery drain problems affecting theSurface Pro5 and 6 devices, now it seems thatSurfaceLaptop 2 andSurface Pro4 are plagued by the samebug.
Here’s how some affected users are describing the problem onMicrosoft’s community forum:
Lately, after I shutdown (full shutdown, not sleep or hibernate) my fully chargedSurfaceLaptop 2 at night, I turn it on in the morning and find that the battery has lost around 25% power overnight! What’s going on and how can I fix this?
I am having the same issue. Was plugged in at the office @ 100%. Drove home which was about 25 minutes and powered it up and was @ 75%.SurfaceLaptop 2. This started after the last firmware update.
The cause for this battery drainbugseems to be the latest firmware updates.
If you’re having battery drain problems on Surface Pro 6, check out this guide and solve them in no time.
Microsoft might release a new update soon
Other users reached to Microsoft on Twitter. The tech giant responded to many, recommending troubleshooting steps and trying to fix the problem, with no success:
@MicrosoftHelpsVery odd behaviour from mySurfaceLaptop 2 lately. As much as 28% battery loss overnight while completely shutdown. Over 20% decline while shutdown for 19 minutes?! What’s going on??pic.twitter.com/WdqsjUIgOl
— Jason Bradshaw ???? (@JBradshaw01)August 18, 2019
As we already mentioned, theSurface Pro4 is also having battery drain issues. The cause isn’t sure yet, but it’s likely to be the latest cumulative updates:
3 hours surfing and watching YouTube on my 4 year old Pixel 2#Chromebookand I have 6+ hours left at right around 77%.
My 2 yr old@surfacePro 4 can’t even get past 2 hours these days doing the same thing… This last creative update made it a battery suck.
— Jason Falter ⚔️ (@JasonFalter)August 25, 2019
Due to all these battery problems, we may see someSurfaceandWindows updatessooner rather than later, as Microsoft hinted in atweet response:
Please continue to check forSurfaceandWindows Updatesto make sure that your device has the most current firmware and software available.
If you’re having the same problem, share your experience in the comments section below.
More about the topics:battery issues,Surface Laptop
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
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Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
