Microsoft Teams' new analytics tool will help you monitor call quality like never before

Teams is about to help make teams' communication stronger.

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What you need to know

Microsoft brought its Real-Time Call Quality Analytics (RTA) capabilities to public preview on September 30, 2021, and is now going over the benefits of the analytics and their accompanying dashboard. A wide variety of datasets are monitored via the analytics, meaning a multitude of problems during Teams calls can be quickly diagnosed and potentially fixed with faster speed than ever before.

Microsoft’sblog poston the RTA functionalities gives a deep dive into what the new tool can and cannot do, as well as how to use it, so be sure to check out the official post for a full rundown of what’s what. However, here’s a highlight of what analytics and information sets are covered:

The new tool is coming to government clouds in the first half of 2022. In that same timeframe, expect dashboard improvements and additional telemetry to make for an enhanced real-time analytics tracking experience that expands on what’s already available.

Microsoft Teams is always improving or, at the very least, changing. Now, Microsoft has tools in its communications platform for you to monitor call quality with in real-time.

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Robert Carnevale is the News Editor for Windows Central. He’s a big fan of Kinect (it lives on in his heart), Sonic the Hedgehog, and the legendary intersection of those two titans, Sonic Free Riders. He is the author ofCold War 2395. Have a useful tip? Send it to robert.carnevale@futurenet.com.