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KB3193494 update breaks Windows 10 computers

3 min. read

Updated onJanuary 26, 2018

updated onJanuary 26, 2018

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Microsoftrecently pushed theKB3193494 updateto replace the cumulative updateKB3189866that rolled out last Tuesday. ManyWindows 10users couldn’t install the latter and as a result the tech giant quickly pushed KB3193494 to solve this issue.

Unfortunately for manyWindows 10users, KB3193494 is plagued bythe same install issuesthat prevented them from getting the initialPatch TuesdayKB3189866 update.

On the other hand, otherWindows 10users have been luckier and managed to install the KB3193494 update on their computers. Soon after, they encountered various post-installation issues that made them regret installing the update in the first place

According touser reports, KB3193494 makes the network drive unresponsive. It appears this issue is prevalent for HP computers, but neither HP norMicrosofthave officially confirmed this hypothesis.

The latest update KB3193494 makes my network drive to become inaccessible. When I remove this update, everything goes back to normal. If the update KB3193494 gets reinstalled, the problem comes back.

Other usersreporta flashing screen immediately after installing the update:

I think this update hosed my Acer laptop. After this update the screen would flash on and off at what should’ve been the login screen. After flashing for about a minute the computer would restart. I couldn’t get in to Windows to remove that update so I had to restore the system to a previous restore point.

Usersalso reportboth the task bar and the Start menu stop working after they install the update:

Upon installing KB3193494 my task bar stops working as does my start menu. I can’t click on start or any short cuts on the task bar although I can still click on the quick access icons in the bottom right of the task bar (calendar, network, volume etc). uninstalling the KB resolves the issue. This is effecting 2 of my collegues as well who have the same laptop as I do, Dell Precision 5510.

Uninstallingthe KB3193494 update solves the issues described above and proves that it is the update itself causing them. Unfortunately, not allWindows 10users have managed to uninstall the update:

Same problem for me.  I’m still trying to fix it.  I did have a system restore point (I made one just before installing the update) but it does not restore the system to the pre-update state.  I’m currently trying to uninstall the update; it doesn’t look like that will work.

Microsofthas yet to issue any comments on this situation. Taking into account all the issues reported by users, it’s better not to install the KB3193494 update for the time being.

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More about the topics:windows 10 update

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.