Halo Infinite known bugs, launch issues, and how to fix them
The top bugs and issues impacting Halo Infinite on launch day.
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Halo Infinitehas arrived on Xbox consoles and PC, offering up the latest mainline Halo campaign adventure, accompanied by a free-to-play multiplayer experience. The multiplayer has been around a few weeks, following its early multiplayer beta test, with the official launch opening the gates to the complete day-one package. That includes the latest in Master Chief’s journey, descending on Zeta Halo with a new open-world single-player tale.
However, bugs and issues are racking up as with any game release. Thankfully, there are some fixes and workarounds that you can do to limit the impact of these bugs or even squash them entirely. Here’s an overview of Halo Infinite’s known bugs and launch issues, including explanations of what they are and all the available workarounds so far.
Top Halo Infinite bugs and issues: Campaign
Halo Infinite marks the latest single-player campaign in Microsoft’s revered sci-fi shooter series, dropping Master Chief into a conflict against the Banished, uncovering secrets of the Zeta Halo ringworld. The game plays with a semi-open world, opening the Halo sandbox at an all-new scale, brimming with activities and collectibles beyond the main storyline. The Halo Infinite campaign reviews are in, with the game receiving critical acclaim as the next mainline Halo game approaches console and PC.
The open-world setting has meant some drastic changes to Halo Infinite’s campaign plays out, shifting away from the linear mission structure from previous Halo games. The latest Halo adventure no longer operates around fixed chapters and standalone levels, with players granted relative freedom over how they explore the striking vistas of Zeta Halo. But those changes have also posed new challenges for developer 343 Industries, whether delaying co-op or axing the ability to replay missions at launch.
Halo Infinite has finally dropped, and in the leadup to our Halo Infinite campaign review, we’ve sunk hours into the full single-player story and all the accompanying side missions. It’s a bold but fresh take on the Halo, familiar with welcome ideas that bring its classic gameplay into the modern era. But Halo Infinite isn’t without issues, and we’re rounding up some of the top reports on launch day.
Unable to access Halo Infinite campaign
Some Halo Infinite players are unable to access the Halo Infinite campaign, despite purchasing the game via the Microsoft Store, Steam, or owning an active Xbox Game Pass subscription. To fix this, wait a few minutes, and restart your console or client. The Halo Infinite campaign should unlock on your system.
Halo Infinite campaign not downloading
Some players are reporting that they’re not getting a prompt to download Halo Infinite’s campaign on their Xbox, Microsoft Store client, or Steam client. To fix this, restart your console or client. This will fix the issue and give you the option to begin downloading the campaign.
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Halo Infinite campaign download delay
If you purchase Halo Infinite’s campaign from the in-game campaign menu, there may be a delay of several minutes before you’re able to begin downloading it.
Halo Infinite campaign slow download
Some eager Halo Infinite players are facing slow downloads, especially on Xbox consoles, following the release of the game’s single-player campaign. The issue comes as players flock to download the latest title, with no opportunity to preload, ahead of the game’s release. Download speeds are expected to improve as the game rolls out across the globe.
Halo Infinite campaign PC stuttering
Players are reporting that after playing for an extended period of time, the Halo Infinite campaign begins to stutter constantly on PC. Restarting the game fixes this issue.
Halo Infinite Campaign: Other bugs and issues
Here’s a breakdown of some of the smaller bugs and issues that players are encountering in Halo Infinite’s campaign in addition to the above top issues. The complete list of these bugs follows below:
Top Halo Infinite bugs and issues: Multiplayer
Halo Infinite’s multiplayer has been live for a few weeks now, following its Nov. 15 debut as a limited-time open beta. The surprise rollout commemorated Microsoft’s 20th anniversary for Xbox, with a soft rollout on Xbox consoles and PC, before its official Dec. 8 release date. The full Halo Infinite multiplayer experience arrived earlier in all but name, with every day-one map and mode included in the build.
Halo Infinite has already drawn millions with its multiplayer, allowing 343 Industries to iron out any bugs and launch issues for launch. We’ve also seen regular progression tweaks following community pushback over a slow Battle Pass system and limited cosmetics. The developer is also slated to introduce new playlists for classic modes like Slayer, SWAT, and Fiesta in the coming weeks.
Multiplayer’s final launch should prove relatively smooth, with a 4GB update now live for all players on Xbox One, Xbox Series X|S, and Windows PCs. The day-one patch includes some refinements and remedies for ongoing issues, but the game isn’t bug-free from release. We’ve rounded up all the current multiplayer bugs players might face on launch day and beyond.
Halo Infinite multiplayer connectivity issues
Some players have reported issues with Halo Infinite connectivity, including poor hit registration or desync issues within its multiplayer modes. 343 Industries has expressed interest to investigate concerns, albeit with no sweeping fixes live as of Dec. 8.
Play button doesn’t work
Players may encounter a glitch where the Play button to enter matchmaking has been greyed out, preventing access to multiplayer. It’s an especially common issue on Xbox consoles, including Xbox Series X and Xbox Series S, when the title enters Quick Resume. To fix this issue, you’ll need to restart the game.
‘No ping to datacenters detected’ error message
If you get an error message that says “no ping to our datacenters detected” while trying to queue for a match, it’s indicating that Halo Infinite’s servers are having a hard time keeping up with the rapid influx of players. Restarting your game may fix the issue.
Theater clips deleted or missing
Following the launch of Halo Infinite on Dec. 8, 343 Industries has reset all Theater captures. This means clips captured through the multiplayer beta are permanently lost, as a part of the transition. This intended reset has no available fix.
Stuck on ‘Other players loading’ message
While matchmaking, it’s possible to experience a glitch in which the matchmaker freezes and permanently displays an “other players loading” message. In some cases, this message relates to older Xbox One consoles taking additional time to load, versus Xbox Series X and Xbox Series S. However, when stuck on this screen, you’ll need to close Halo Infinite and restart the game.
Can’t customize Spartan when matchmaking
Customizations cannot be changed while loading into a match. There is no known fix for this issue right now, so make sure you equip the customizations you want before and after each multiplayer match.
Halo Infinite Multiplayer Beta: Other bugs and issues
In addition to the above bugs and issues that are affecting many players in serious ways, there are also several other bugs and issues that are less significant but may still impact your gameplay experience noticeably. The complete list of these issues is as follows:
Halo Infinite is a likely candidate as one of 2021’sbest Xbox games, and the surprise launch of its multiplayer beta means players will be able to get their hands on the next Halo chapter even earlier. Bugs and issues aside, Halo Infinite looks to be something special.
Halo Infinite’s multiplayer has launched a few weeks early, compiling its classic arena multiplayer modes, expanded 24-player Big Team Battle, and more into one free-to-play package.
A new Great Journey awaits
Halo Infinite’s campaign has a great story, incredible gameplay, and breathtaking presentation. It’s everything a Halo fan could want, and we can’t recommend it enough.
Brendan Lowry is a Windows Central writer and Oakland University graduate with a burning passion for video games, of which he’s been an avid fan since childhood. He’s been writing for Team WC since the summer of 2017, and you’ll find him doing news, editorials, reviews, and general coverage on everything gaming, Xbox, and Windows PC. His favorite game of all time is probably NieR: Automata, though Elden Ring, Fallout: New Vegas, and Team Fortress 2 are in the running, too. When he’s not writing or gaming, there’s a good chance he’s either watching an interesting new movie or TV show or actually going outside for once.Follow him on X(Twitter).
