Fan requested “Self-Service Refunds” spotted by Xbox One Insider

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Published onApril 12, 2017

published onApril 12, 2017

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AnXbox One Insider shared on Reddittheir find in the latest announcements. According to the provided images, Microsoft is introducing a self-service refund feature.

For many gamers, this is a blessing. Oftentimes, particularly in an age when we have games in early access and preview programs, we find ourselves dissatisfied with a game but are saddled with the purchase. With this Self-Service Refund feature, no longer will the buyer have to beware. At least, that is, when it comes to Xbox One and Windows 10 games/apps.

Neowincites the full announcement:

You’ve spoken; we’ve listened. In support of offering gamers the freedom of choice, we’re making changes to theMicrosoft Storepurchase experience by offering customers a simple way to instantly return digital products like games and apps throughaccount.microsoft.com.

When a game or app leaves you wanting more, we’re here to help. Self-service refunds onXbox Oneand Windows 10 provide a quick, simple way of returning a digital product.

To request a self-service refund:

Please note the below conditions for requesting a self-service refund:

This service is similar to other digital markets such as Steam and Sony’s PlayStation Store. Both of which have 14-day refund policies, except in Sony’s case, it is only allowed if the game hasn’t been downloaded yet. Microsoft looks to be taking a smarter ‘Try it before you buy it’ approach with restrictions excluding DLC, season passes, add-ons, in-game purchases, and select titles that haven’t been specified.

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).

For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.

Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.

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Radu Tyrsina

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Fan requested “Self-Service Refunds” spotted by Xbox One Insider