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Fall Creators Update triggers many Surface Pen issues, here’s a fix
2 min. read
Updated onJune 12, 2018
updated onJune 12, 2018
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If yourSurface Penwon’t work, it usually means that the battery either needs to be changed or you need to pair the pen with yourSurfacedevice.
On the other hand, some Windows 10 users seem to have some issues with theSurface Penafter installing the Fall Creators Update.Charging the battery or pairing the pen with theSurfacefail to fix the problems.
A bug in the Windows 10Fall Creators Update
It seems that there’s a bug in the Windows 10 Creators Update that does not allow pinch to zoom to work anymore.
Also, the system will no longer recognize theSurface Pen. There are various posts on this subject dating from October 22 until November 2 and all these posts discuss the issues on both Reddit and Microsoft Answers Forum as well.
Most users state that theSurface Penstops working for no apparent reason out of the blue and it stops interacting with the screen. On the other hand, the side buttons on the pen are still working.
Microsoft provides a solution
Microsoft offered a solution and a workaround for the issue, and this appeared to solve most users’ problems.
In the Feedback Hub, you can also see a post marked as “We got it!” where some users report that restarting the Intel Precise Touch driver from Device Manager will also solve the problem.
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Radu Tyrsina
Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time).
For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web.
Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they’re looking for.
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